24/7 SUPPORT
We ensure your guests get connected to your WiFi and having high-speed internet access.
24/7 guest support
Our U.S.-based 24/7 help desk team provides WiFi support services to your guests.
Guest support service includes:
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Assisting guests to connect to your WiFi
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Helping with login difficulties
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Troubleshooting and reporting WiFi issues.
In-depth technical support
Our technical team with remote network assistance can help you with network issues and setup the WiFi for your needs.
In-depth technical support service includes:
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Network status monitoring and reporting
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Remote network troubleshooting and maintenance
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Network configuration changes and updates.
On-site technical support
Our on-site technical support experts can arrive at your site to troubleshoot and fix the network issues.
On-site technical support service includes:
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On-site network troubleshooting and maintenance
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Network updates and configuration
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Equipment replacement and network wiring.
Tent cards
We provide plastic or paper-designed tent cards so your guests can get information about WiFi support.
We design the tent cards to match your interior.
Wi-Fi support tent cards include information about:
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Basic WiFi connection tips
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WiFi terms and condition information
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Guest support phone number.
